Support Center

We're here to help. Get in touch with our support team or browse our FAQ section.

Frequently Asked Questions

How do I report a stolen watch?

Navigate to the dashboard and click on "Report Stolen Watch". Fill in all the required details including serial number, photos, and incident information.

What information do I need to provide?

You'll need the watch brand, model, serial number, purchase documentation, photos, and details about when and where it was stolen.

How long does verification take?

Verification typically takes 24-48 hours. Premium members receive priority verification within 12 hours.

Can I update my report after submission?

Yes, you can update your report at any time from your dashboard. Navigate to "My Reports" and click edit on the relevant report.

How do I cancel my subscription?

You can cancel your subscription from your account settings. Go to Settings → Subscription and click "Cancel Subscription".

Contact Support

Need Immediate Assistance?

Our support team is available Monday through Friday, 9 AM to 6 PM EST.

+1 (555) 123-4567
ITALIAN TWINS PTE LTD